Again; this field of action in our business could be considered “as usual” but we would not be so successful if we did not offer the edge. “Our experienced people do not only stick to standard manuals – they apply common sense and do what is necessary that very moment.” Our assigned agent meets the aircraft on blocks, receives the pouch, goes through it while looking at the load at the same time and then directs the freight to where it belongs. Often we do perishables. Many times there is a quick transfer to another carrier‘s flight.